Datganiad ac ymgynghoriad: Helpu defnyddwyr i gael bargen well mewn marchnadoedd cyfathrebiadau - ffonau llaw symudol

Ffonau a band eang Mobile phones Ymgynghoriadau a datganiadau
Cyhoeddwyd: 22 Gorffennaf 2019
Ymgynghori yn cau: 16 Medi 2019
Statws: Ar gau (yn aros datganiad)

Mae Ofcom eisiau i gwsmeriaid allu siopa gyda hyder, er mwyn iddyn nhw allu gwneud dewisiadau doeth a chael bargen deg.

Rydyn ni wedi bod yn poeni bod llawer o gwsmeriaid ffonau symudol, sy'n talu am y ffôn ei hun ac am amser ar yr awyr gyda’i gilydd mewn contract wedi’i fwndelu, yn dal i dalu'r un pris ar ôl i gyfnod sylfaenol eu contract ddod i ben pan fyddent yn gallu arbed arian drwy gael cynllun SIM yn unig. Felly gwnaethon ni gynnal adolygiad trwyadl o'r farchnad.

Mae'r ddogfen hon yn amlinellu ein dadansoddiad, ein penderfyniadau a’n cynigion i helpu i sicrhau bod cwsmeriaid yn cael eu trin yn deg.

Prif ddogfennau

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Crynodeb: Helpu defnyddwyr i gael bargeinion gwell mewn marchnadoedd cyfathrebiadau: ffonau symudol • PDF • 182.92 KB • 22 Gorffennaf 2019
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September 2018 consultation: Helping consumers to get better deals in communications markets - mobile handsets • PDF • 1.64 MB • 26 Medi 2018
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Statement and consultation: Helping consumers to get better deals in communications markets – mobile handsets • PDF • 2.21 MB • 31 Gorffennaf 2019
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Ymgynghoriad: Helpu defnyddwyr i gael bargen well mewn marchnadoedd cyfathrebiadau - ffonau llaw symudol • PDF • 358.15 KB • 26 Medi 2018

Ymatebion

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[Response to July 2019 consultation] BT • PDF • 684.29 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Citizens Advice • PDF • 178.54 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Communications Consumer Panel • PDF • 182.55 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Gamma • PDF • 192.16 KB • 9 Hydref 2019
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[Response to July 2019 consultation] giffgaff • PDF • 127.77 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Ombudsman Services • PDF • 368.42 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Telefonica • PDF • 371.82 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Telefonica (annex) • PDF • 497.68 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Tesco • PDF • 179.82 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Three • PDF • 190.02 KB • 9 Hydref 2019
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[Response to July 2019 consultation] uSwitch • PDF • 136.47 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Verastar Ltd • PDF • 442.09 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Verizon • PDF • 211.67 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Virgin Media • PDF • 143.44 KB • 9 Hydref 2019
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[Response to July 2019 consultation] Which? • PDF • 239.47 KB • 9 Hydref 2019
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[Response to September 2018 consultation] BT Group • PDF • 1008.22 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Citizens Advice • PDF • 223.56 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Citizens Advice Eastbourne • PDF • 110.19 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Communications Consumer Panel and the Advisory Committee for Older and Disabled People • PDF • 135.24 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Courtney, C. • PDF • 120.98 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Davies, D. • PDF • 55.3 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Dixons Carphone • PDF • 136.28 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] fair telecoms campaign • PDF • 1.15 MB • 30 Gorffennaf 2019
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[Response to September 2018 consultation] Hamling, M. • PDF • 110.67 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Horwood, P. • PDF • 111.73 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Internet Telephony Services Providers' Association • PDF • 115.19 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Lee, C. • PDF • 128.83 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Name withheld 1 • PDF • 113.99 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Name withheld 2 • PDF • 50.42 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Newman, R. • PDF • 109.93 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Ombudsman Services • PDF • 155.58 KB • 1 Mai 2019
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[Response to September 2018 consultation] Sky • PDF • 83.19 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Telefonica • PDF • 618.14 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Three • PDF • 496.52 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] uSwitch • PDF • 214.21 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Verastar Limited • PDF • 143.14 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Virgin Media • PDF • 216.14 KB • 7 Chwefror 2019
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[Response to September 2018 consultation] Vodafone • PDF • 1.42 MB • 7 Chwefror 2019
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[Response to September 2018 consultation] Which? • PDF • 220.73 KB • 7 Chwefror 2019

Manylion cyswllt

Cyfeiriad
Mobile handsets consultation
Ofcom
Riverside House
2A Southwark Bridge Road
London SE1 9HA
Ebost: mobile.handsets@ofcom.org.uk
Yn ôl i'r brig