Statistical release calendar 2023

Cyhoeddwyd: 19 Rhagfyr 2023

Statistical release calendar 2023

The official statistics we will publish in 2023.

If you wish to discuss or ask about any of these publications, please contact marketresearch@ofcom.org.uk. This email account will be checked once per day.

In accordance with the conditions for pre-release access to official statistics set out in the DCMS statement of compliance, Ofcom's official statistics are eligible for privileged early access to named individuals. We publish the lists of those individuals against the relevant statistics.

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JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

January

Official statistic Date publishedContentData
Adults' Media Literacy Tracker 19 January 2023 Media literacy - adults' surveys: access, use and understanding of internet, television, mobile and other platforms among the 16+ adult population of the UK Adults’ Media Literacy Tracker 2022 data tables and associated documents
Telecommunications Market Data Update Q3 2022 26 January 2023 Telecommunications data revenues, volumes and market share

Telecommunications data revenues, volumes and market share update Q3 2022 (PDF, 356.7 KB)

Telecommunications data revenues, volumes and market share update Q3 2022 (CSV, 127.7 KB)

Telecoms and pay-TV complaints, Q3 2022 26 January 2023 Data showing Ofcom complaint volumes per 100,000 subscribers Telecoms and pay-TV complaints data, Q3 2022 (CSV, 11.4 KB)

February

Official statistic Date publishedContentData
Children's Media Literacy Tracker 2 February 2023 Data which measures children aged 3-17 usage of different online apps and sites and other types of media, their understanding and attitudes and parental concerns and moderation Children's Media Literacy Tracker 2022 data tables and associated documents
Affordability of Communication Services, Q4 2022 7 February 2023 Data tables tracking the affordability of communication services among UK adults

Communications Affordability Tracker - Codebook (XLSX, 77.4 KB)

Communications Affordability Tracker - Data (SAV, 619.5 KB)

Communications Affordability Tracker - Tables (XLSX, 2.2 MB)

Customer Satisfaction Tracker 21 February 2023 Data which tracks levels of satisfaction with service provided by communication providers (Broadband, Landline, Mobile and Pay TV)

Note: We republished the data tables on 6 April 2023 after discovering an error in the software used to significance test Net Promoter Scores. The original file presented some differences which were statistically significant as not statistically significant and these are now labelled correctly. This affected tables 74, 75, 76, 77, 78, 79, 80 and 81.

Customer Satisfaction Tracker 2022 technical report (PDF, 184.9 KB)

Customer Satisfaction Tracker 2022 questionnaire (PDF, 575.6 KB)

Customer Satisfaction Tracker 2022 data tables (PDF, 1.2 MB)

Customer Satisfaction Tracker 2022 data tables (CSV, 372.8 KB)

Reasons to Complain 21 February 2023 Data which tracks whether telecommunications customers had a reason to complain about the service they received; if they went on to make a complaint; and, if not, why not. (Broadband, Landline, Mobile and Pay TV) Reasons to Complain Tracker 2022 Technical Report (PDF, 187.4 KB)

Reasons to Complain Tracker 2022 Questionnaire (PDF, 266.9 KB)

Reasons to Complain Tracker 2022 Data Tables (PDF, 1.9 MB)

Reasons to Complain Tracker 2022 Data Tables (XLSX, 1.3 MB)
Complaints Handling Tracker 21 February 2023 Data which tracks levels of satisfaction with various aspects of complaints handling by communication providers (Broadband, Landline, Mobile and Pay TV)

Complaints Handling Tracker 2022 Technical Report (PDF, 240.3 KB)

Complaints Handling Tracker 2022 Questionnaire (PDF, 302.7 KB)

Complaints Handling Tracker weighted tables - total market crossbreaks (PDF, 2.3 MB)

Complaints Handling Tracker weighted tables - total market crossbreaks (CSV, 338.0 KB)

Complaints Handling Tracker unweighted tables - total market crossbreaks (PDF, 6.5 MB)

Complaints Handling Tracker unweighted tables - total market crossbreaks (CSV, 1.6 MB)

VSP Tracker wave 3 28 February 2023

Survey asking Video Sharing Platform (VSP) users about any harms experienced and their experiences and views of safety features

Note: Different calculations were used for the NET. Any VSP tables compared with previous waves of the tracker, the new set of data tables are now consistent with previous waves.

Update - 26 May 2023: For tables related to question P1, the previous set of data tables and raw data were showing incorrect data, the latest file is now the corrected version.

VSP tracker wave 3 questionnaire (PDF, 249.3 KB)

VSP tracker wave 3 data file (SAV, 1.4 MB)

VSP tracker wave 3 data tables (XLSX, 6.3 MB)

VSP tracker wave 3 technical report (PDF, 251.7 KB)

Cross Platform Media Tracker 28 February 2023 Conducted every other year, the CPMT provides information on UK adults’ attitudes and opinions towards television, radio and video on demand content

Cross-Platform Media Tracker 2022 Technical Report  (PDF, 331.5 KB)

Cross Platform Media Tracker Adults 2022 Data Tables (PDF, 6.7 MB)
Cross Platform Media Tracker Teens 2022 Data Tables (PDF, 2.8 MB)
Cross-Platform Media Tracker 2022 Adults questionnaire (PDF, 586.4 KB)
Cross-Platform Media Tracker 2022 Teens questionnaire (PDF, 588.1 KB)
Cross Platform Media Tracker Adults 2022 (CSV, 3.4 MB)
Cross Platform Media Tracker Teens 2022 (CSV, 689.1 KB)

March

Official statistic Date publishedContentData
Residential Postal Tracker 1 March 2023 Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services. Residential Postal Tracker - Jan 2022 - Dec 2022 - Technical Appendix (PDF, 294.7 KB)
Residential Postal Tracker - Jan 2022 - Dec 2022 - Raw Data (XLSX, 32.0 MB)
Residential Postal Tracker - Jan 2022 - Dec 2022 - Weighted Data Tables (PDF, 29.7 MB)
Residential Postal Tracker - Jan 2022 - Dec 2022 - Weighted Data Tables (XLSX, 16.8 MB)
SME Business Postal tracker 1 March 2023 Dataset of the SME business postal tracking survey conducted, providing data on SMEs' use of post and attitudes to postal services. Data showing the proportion of qualifying network hours broadcast that qualified as regional productions. Business Postal Tracker Q1-Q4 2022 - Technical Report (PDF, 306.9 KB)
Business Postal Tracker Q1-Q4 2022 - Weighted Tables (XLSX, 6.1 MB)
Business Postal Tracker Q1-Q4 2022 - Respondent Level Data (CSV, 20.5 MB)
Public Service Media (PSM) Tracker 13 March 2023 Public service media tracking survey: attitudes and satisfaction with provision of characteristics associated with PSB provision in the UK across linear broadcasters and BVoD services
*Excel version of data tables added 24 May 2023   

PSM Tracker 2022 Technical Report (PDF, 462.1 KB)
PSM Tracker 2022 Questionnaire (PDF, 604.4 KB)
PSM Tracker 2022 Data Tables (PDF, 17.6 MB)
PSM Tracker 2022 Data Tables (XLSX, 20.2 MB)*
PSM Tracker (XLSX, 8.2 MB)

Home Broadband Performance, September 2022 17 March 2023

Home broadband advertised and actual speeds

Note: We are concluding our Home Broadband Performance research project (PDF, 160.4 KB).

Home Broadband Performance whitebox panellist data
(CSV, 2.0 MB)

April

Official statistic Date publishedContentData
Online Experiences Tracker 18 April 2023

Data tracking online experiences and online harms encountered

We have removed the wave 3 data after further quality assurance found errors in the questionnaire design. These errors affect our measures of accessing harmful content. We will not republish the data, but will update it in our next publication in October.

Audio Survey 20 April 2023 This survey provides information on UK adults’ use of different audio platforms, including for example, radio, podcasts and music streaming services Audio Survey 2023 data tables (XLSX, 56.8 MB)
Audio Survey 2023 Q1 only CATI data tables (XLSX, 399.2 KB)
Audio Survey 2023 questionnaire (PDF, 249.0 KB)
Audio Survey 2023 technical report (PDF, 166.6 KB)
Podcast Survey 20 April 2023 This set of data tables provides information on UK adults’ use of podcasts. Podcast Survey 2023 data tables (XLSX, 18.7 MB)
Podcast Survey 2023 questionnaire (PDF, 368.8 KB)
Podcast Survey 2023 technical report (PDF, 122.0 KB)
Telecommunications Market Data Update, Q4 2022 27 April 2023 Telecommunications data revenues, volumes and market share

Telecommunications data revenues, volumes and market share update Q4 2022 (PDF, 355.3 KB)

Telecommunications data revenues, volumes and market share update Q4 2022 (CSV, 132.6 KB)

Telecoms and pay-TV complaints, Q4 2022 27 April 2023 Data showing Ofcom complaint volumes per 100,000 subscribers Telecoms and pay-TV complaints data, Q4 2022
(CSV, 12.4 KB)

May

Official statistic Date publishedContentData
Affordability of Communication Services, Q1 2023 16 May 2023 Data tables tracking the affordability of communication services among UK adults

Communications Affordability Tracker April 2023 - Codebook (XLS, 272.0 KB)

Communications Affordability Tracker April 2023 - SPSS data (SAV, 697.1 KB)

Communications Affordability Tracker April 2023 – Tables
(XLSX, 4.0 MB)

Television and on-demand programme services: data reporting provision of access services for the full calendar year 2022 25 May 2023 Compliance with subtitling, audio description and signing quotas Television and on-demand programme services: Access services report – January to December 2022
Teens News Consumption Survey 26 May 2023 Research into news consumption across television, radio, print and online among children / teenagers aged 12-15. Teens News Consumption Survey technical report (PDF, 225.8 KB)
Teens News Consumption Survey questionnaire (PDF, 313.2 KB)
Teens News Consumption Survey data tables (XLSX, 3.0 MB)
Teens News Consumption Survey respondent level data (CSV, 3.0 MB)
News Consumption Survey 26 May 2023 Research into news consumption across television, radio, print and online. Adults News Consumption Survey combined F2F and online technical report (PDF, 285.3 KB)
Adults News Consumption Survey F2F questionnaire (PDF, 986.5 KB)
Adults News Consumption Survey online questionnaire (PDF, 970.7 KB)
Adults News Consumption Survey data tables (XLSX, 8.8 MB)
Adults News Consumption Survey respondent level data (CSV, 46.2 MB)

June

Official statistic Date publishedContentData
Technology Tracker 8 June 2023 Annual survey looking at awareness, ownership and use of technologies Technology Tracker 2023 Data Tables (PDF, 3.5 MB)
Technology Tracker 2023 Respondent Level Data File (XLSX, 6.4 MB)
Technology Tracker 2023 Subset Data Tables (PDF, 2.6 MB)
Technology Tracker Questionnaire 2023 (PDF, 317.6 KB)
Technology Tracker Technical Report 2023 (PDF, 123.5 KB)
BBC Performance Tracker 22 June 2023 The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes. The data tables contain the results from fieldwork period April 2022 to March 2023

BBC Performance Tracker 2022-2023 data tables (PDF, 20.5 MB) 

BBC Performance Tracker 2022-2023 data tables
(XLSX, 1.7 MB)

BBC Performance Tracker 2022-2023 subset data tables
(PDF, 15.7 MB)

BBC Performance Tracker 2022-2023 subset data tables
(XLSX, 1.3 MB)

BBC Performance Tracker 2022-2023 questionnaire
(PDF, 629.4 KB)

BBC Performance Tracker 2022-2023 Technical Report
(PDF, 245.2 KB)

BBC Children's Performance Tracker 22 June 2023 This survey is the Children’s version of the BBC Performance Tracker. It provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes

BBC Children's Tracker 2022-2023 data tables (PDF, 7.8 MB)

BBC Children's Tracker 2022-2023 data tables
(XLSX, 651.4 KB)

BBC Children's Tracker 2022-2023 questionnaire
(PDF, 666.0 KB)

BBC Children's Tracker 2022-2023 Technical Report
(PDF, 237.1 KB)

July

Official statistic Date publishedContentData
List of channels required to provide access services in 2024 12 July 2023 List of television channels licensed by Ofcom required to provide access services Television channels required to provide access services in 2024 (PDF, 156.6 KB)
Number of commercial radio services broadcasting (within the Communications Market Report) 20 July 2023 Data showing number of commercial radio services. Number of commercial radio services broadcasting (within the Communications Market Report) (CSV, 1.7 KB)
Number of hours broadcast by public television broadcasters (within the Communications Market Report) 20 July 2023 Data showing number of hours broadcast by PSB channels. Number of hours broadcast by public television broadcasters (within the Communications Market Report) (CSV, 136.7 KB)
Commercial broadcast television revenues and spend (within the Communications Market Report) 20 July 2023 Data showing revenues for the commercial TV sector in the UK. Commercial broadcast television revenues and spend (within the Communications Market Report) (CSV, 547.1 KB)
Number of hours broadcast by the multi-channel sector (within the Communications Market Report) 20 July 2023 Data showing number of hours broadcast by the multi channel sector. Number of hours broadcast by the multi-channel sector (within the Communications Market Report) (CSV, 67.2 KB)
Commercial radio revenues (within the Communications Market Report) 20 July 2023 Data showing revenues for the commercial radio sector in the UK. Commercial radio revenues (within the Communications Market Report) (CSV, 1.6 KB)
Community radio revenues and expenses (within the Communications Market Report) 20 July 2023 Data showing revenues for the community radio sector in the UK. Community radio revenues and expenses (within the Communications Market Report) (CSV, 716 Bytes)
Telecoms and pay-TV complaints, Q1 2023 27 July 2023 Data showing Ofcom complaint volumes per 100,000 subscribers.

Telecoms and pay-TV complaints data, Q1 2023 (CSV, 12.4 KB)

Telecommunications Market Data Update, Q1 2023 27 July 2023 Telecommunications data revenues, volumes and market share.

Telecommunications data revenues, volumes and market share update Q1 2023 (PDF, 358.5 KB)

Telecommunications data revenues, volumes and market share update Q1 2023 (CSV, 134.4 KB)

August

Official statistic Date publishedContentData
Proportion of public service broadcaster network hours made outside London 3 August 2023 Data showing the proportion of qualifying network hours broadcast that qualified as regional productions Made outside London data 2022
(CSV, 6.8 KB)
Public Service Broadcasting Network Compliance Report 3 August 2023 Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output

Public service broadcasting annual report: 2023

Made outside London programme titles register: description of TV programmes produced outside London 3 August 2023 A list of the programmes produced by the PSBs outside of the M25, and criteria against which each programme qualifies as Made Outside London Made outside London programme titles register 2022
(PDF, 1001.8 KB)
Affordability of Communication Services, Q2 2023 7 August 2023 Data tables tracking the affordability of communication services among UK adults

Communications Affordability Tracker July 2023 - Codebook (XLSX, 75.6 KB)

Communications Affordability Tracker July 2023 - SPSS data
(SAV, 722.4 KB)

Communications Affordability Tracker July 2023 – Tables
(XLSX, 2.6 MB)

September

Official statistic Date publishedContentData
VSP Tracker wave 4 4 September 2023 Survey asking Video Sharing Platform (VSP) users about any harms experienced and their experiences and views of safety features

VSP tracker wave 4 questionnaire (PDF, 248.7 KB)

VSP tracker wave 4 data file (SAV, 1.9 MB)

VSP tracker wave 4 data tables (XLSX, 6.6 MB)

VSP tracker wave 4 technical report (PDF, 194.1 KB)

Residential Postal Tracker 5 September 2023 Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services

Residential Postal Tracker Q3-2022 – Q2-2023 – Technical Appendix (PDF, 296.4 KB)

Residential Postal Tracker Q3-2022 – Q2-2023 – Respondent Level Data (XLSX, 32.2 MB)

Residential Postal Tracker Q3-2022 – Q2-2023 Tables – Weighted Tables (XLSX, 17.2 MB)

SME Business Postal Tracker 5 September 2023 Dataset of the SME business postal tracking survey conducted, providing data on SMEs' use of post and attitudes to postal services. Data showing the proportion of qualifying network hours broadcast that qualified as regional productions

Business Postal Tracker Q3-2022 – Q2-2023 – Technical Report (PDF, 334.8 KB)

Business Postal Tracker Q3-2022 – Q2-2023 – Weighted Tables (XLSX, 7.2 MB)

Business Postal Tracker Q3-2022 – Q2-2023 – Weighted Tables (PDF, 28.8 MB)

Business Postal Tracker Q3-2022 – Q2-2023 – Respondent Level Data (CSV, 20.5 MB)

Home broadband performance, measurement period March 2023 14 September 2023

Home broadband advertised and actual speeds

Note: We are concluding our Home Broadband Performance research project (PDF, 160.4 KB).

Technical report – UK home broadband performance, measurement period March 2023 (PDF, 1.3 MB)

Panellist data – Home broadband performance, measurement period March 2023 (CSV, 1.7 MB)

Post volumes and revenues (within the Communications Market Report) 28 September 2023 Data relating to letters and parcels volumes and revenues Calendar year 2022 postal volumes and revenues
(CSV, 5.4 KB)
Annual Monitoring Report - Post volumes and revenues 28 September 2023 Data relating to letters and parcels volumes and revenues Financial year 2022-23 postal volumes and revenues
(CSV, 12.1 KB)

October

Official statistic Date publishedContentData
Online Experiences Tracker 9 October 2023 Data tracking online experiences and online harms encountered.

Technical report (PDF, 447.7 KB)

Questionnaire (PDF, 512.0 KB)

Data guide (PDF, 71.1 KB)

Codebook (XLSX, 398.6 KB)

Data tables (XLSX, 30.1 MB)

Data (SAV, 52.6 MB)

Data SPSS including labels and values part 1 (ZIP, 105.4 MB)

Data SPSS including labels and values part 2 (ZIP, 91.8 MB)

Telecoms and pay-TV complaints, Q2 2023 19 October 2023 Data showing Ofcom complaint volumes per 100,000 subscribers.

Telecoms and pay-TV complaints data, Q2 2023 (CSV, 13.3 KB)

Television access services: Report for the first six months of 2023 23 October 2023 Compliance with subtitling, audio description and signing quotas. Broadcast data (CSV, 57.1 KB)
Telecommunications Market Data Update Q2 2023 26 October 2023 Telecommunications data revenues, volumes and market share. Q2 2023 telecoms data update
(CSV, 135.5 KB)
Switching Tracker 30 October 2023

This is data from a survey monitoring consumer supplier switching and engagement in the communications market.

Note: We have confirmed all changes (PDF, 127.0 KB) to our switching survey for 2023.

Switching Tracker 2023 data tables (PDF, 4.5 MB)

Switching Tracker 2023 respondent level data (CSV, 10.3 MB)

Switching Tracker 2023 codebook (CSV, 320.8 KB)

Switching Tracker 2023  questionnaire (PDF, 752.1 KB)

Switching Tracker 2023 technical report (PDF, 131.0 KB)

November

Official statistic Date publishedContentData
Affordability of communication services, Q3 2023 10 November 2023 Data tables tracking the affordability of communication services among UK adults.

Communications Affordability Tracker November 2023 - Codebook (XLS, 251.5 KB)

Communications Affordability Tracker November 2023 - SPSS data
(SAV, 696.2 KB)

Communications Affordability Tracker November 2023 – Tables
(XLSX, 2.6 MB)

December

Official statistic Date publishedContentData
Pricing Trends in UK Communications 12 December 2023 Report outlining trends in the pricing of residential communications services and the implications of these for consumers and Ofcom's policy considerations. Pricing trends for communications services in the UK - data
(CSV, 81.8 KB)
International Broadband Scorecard 19 December 2023 Comparative international data on the coverage, take-up and use, price, speed and choice of broadband services.International Broadband Scorecard 2023: Interactive data

Adults' Media Literacy Tracker 2022

Children's Media Literacy Tracker 2022

Children's Media Literacy Tracker 2022 - Technical Report (all surveys) (PDF, 399.2 KB)

Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes Wave 1 & Wave 2 Data Tables (PDF, 7.4 MB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes Wave 1 Data Tables (PDF, 6.8 MB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviours and Attitudes Wave 2 Data Tables (PDF, 6.9 MB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes Wave 1 Questionnaire (PDF, 653.2 KB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes Wave 2 Questionnaire (PDF, 694.8 KB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes Respondent Level Data (CSV, 1.2 MB)
Children's Media Literacy Tracker 2022 - Children's Online Behaviour and Attitudes SPSS Codebook (XLSX, 39.7 KB)
Children’s Media Literacy Tracker 2022 – Children's Online Behaviour and Understanding SPSS Data (SAV, 758.8 KB)

Children's Media Literacy Tracker 2022 - Children's Online Knowledge and Understanding Data Tables (PDF, 3.4 MB)
Children's Media Literacy Tracker 2022 - Children's Online Knowledge and Understanding Questionnaire (PDF, 850.9 KB)
Children's Media Literacy Tracker 2022 - Children's Online Knowledge and Understanding Respondent Level Data (CSV, 1.2 MB)
Children's Media Literacy Tracker 2022 - Children's Online Knowledge and Understanding SPSS Codebook (XLSX, 39.7 KB)
Children’s Media Literacy Tracker 2022 – Children's Online Knowledge and Understanding SPSS Data (SAV, 758.8 KB)

Children's Media Literacy Tracker 2022 - Parents Data Tables (PDF, 4.9 MB)
Children's Media Literacy Tracker 2022 - Parents Questionnaire (PDF, 541.5 KB)
Children's Media Literacy Tracker 2022 - Parents Respondent Level Data (CSV, 1.2 MB)
Children's Media Literacy Tracker 2022 - Parents SPSS Codebook (XLSX, 40.6 KB)
Children’s Media Literacy Tracker 2022 – Parents SPSS Data (SAV, 758.8 KB)

COBA 2022 - Impacting conditions and Financial vulnerability data tables (PDF, 4.4 MB)
COBA 2022 - Impacting conditions and Financial vulnerability data tables (XLSX, 321.8 KB)
COKU 2022 - Impacting conditions and Financial vulnerability data tables (PDF, 2.2 MB)
COKU 2022 - Impacting conditions and Financial vulnerability data tables (XLSX, 143.3 KB)
Parents Only Survey 2022 - Impacting conditions and Financial vulnerability data tables (PDF, 3.4 MB)
Parents Only Survey 2022 - Impacting conditions and Financial vulnerability data tables (XLSX, 245.1 KB)

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