Published:
31 October 2024
In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- UK fixed voice service revenues totalled £1.19bn in Q2 2024; a decrease of £44.0m (3.6%) from the previous quarter and £122.7m (9.3%) year-on-year. BT’s share of these revenues was 50.8%.
- The total number of fixed voice lines (including PSTN lines, ISDN channels and managed VoIP connections) fell by 666k (2.6%) during the quarter to 25.4 million. Year-on-year, the number of fixed lines was down by 3.1 million (10.8%).
- Total fixed-originated call volumes decreased by 1.22 billion minutes (21.5%) year on year, to 4.46 billion minutes.
Fixed broadband services
We have added around 20 broadband providers to our data collection programme, with Q2 2024 being the first quarter for which they submitted data. As a result, the total and ‘other inc. FTTx’ fixed broadband lines figures for Q2 2024 are not comparable to those for previous periods.
- There were 29.0 million UK fixed broadband lines at the end of Q2 2024.
- Of these, 21.6 million were ‘other inc. FTTx’ broadband connections (predominantly fibre-to-the-cabinet and full fibre connections), accounting for 74.4% of all lines.
- The number of ADSL lines declined by 119k (5.4%) during the quarter, while the number of cable lines fell by 41k (0.8%).
Mobile services
- Mobile telephony services generated £3.58bn in retail revenues in Q2 2024, a £97.2m (2.8%) increase from a year previously.
- Average monthly retail revenue per subscriber was £13.36 in Q2 2024, with post-pay subscribers generating more revenue than pre-pay users (averaging £16.08 compared to £5.47 for pre-pay).
- The number of active mobile subscriptions (excluding M2M) was 89.6 million at the end of Q2 2024, up 2.1 million (2.4%) from the year before.
- Over the same period, the number of dedicated mobile broadband subscriptions decreased by 305k (6.2%) to 4.6 million.
- The number of mobile-originated voice call minutes decreased by 1.01 billion (2.5%) to 39.50 billion minutes year-on-year, with calls to landlines decreasing by 4.4% to 6.86 billion minutes.
- The number of mobile messages (including SMS and MMS) saw a year-on-year decline, down 0.90 billion messages (11.3%) to 7.04 billion.
- Data usage grew, with volumes up 315 PB (13.7%) year-on-year to 2609 PB.
Telecommunications data revenues, volumes and market share update Q2 2024 (PDF)
Telecommunications data revenues, volumes and market share update Q2 2024 (CSV)