Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 28 January 2025
Application-to-Person Short Message Service (A2P SMS) is the most common form of business messaging service. It enables businesses and public sector organisations to send text messages in bulk to customers and the wider public.
Published: 27 January 2025
Our Northern Ireland Equality Scheme has been revised and updated periodically, most recently in 2019. We have now conducted a 5-year review of our scheme and are consulting on the changes we propose to make.
In response to the Media Act’s new transparency measure, we are further proposing to make provision in our Guidance to ensure that independent producers are aware of the PSB’s Code ahead of negotiating a commissioning contract with that PSB.
Published: 19 December 2024
Last updated: 27 January 2025
Ofcom has given its consent to the BBC and ITV for consent to broadcast exclusive live coverage of the Men’s Six Nations Rugby Union Championships in 2025.
Published: 17 December 2024
As part of our aim to improve spectrum access and efficiency, this document puts forward an additional option to change the 3.9 GHz licence by modifying its permitted frequencies, further to a consultation earlier in the year.
Published: 24 January 2025
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to Shire Fibre Limited.
Published: 22 November 2024
Last updated: 22 January 2025
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to Metro Technologies Ltd.
Published: 25 October 2024
Last updated: 17 January 2025
This statement sets out our decision to modify the GCs to remove reference to the PSA and its Code of Practice so that the GCs are aligned with the future regulatory framework for PRS.
Published: 17 January 2025
Wireless communications have become an integral part of modern life, enabling a wide range of applications from mobile phones and Wi-Fi networks to satellite communications and car key These technologies rely on the use of radio frequencies, which are a finite resource.
Published: 16 January 2025
Today we are publishing our Age Assurance and Children’s Access Statement, marking the first step in our Protection of Children work.
Published: 15 January 2025
Alternative Dispute Resolution (‘ADR’) is an option available to telecoms customers when they are unhappy with the outcome of their complaint with a provider, or if their complaint remains unresolved after eight weeks. Under these conditions, customers may raise their complaint to an ADR scheme, which is an independent body that carries out an impartial assessment of their unresolved complaint, free of charge.
Published: 4 December 2024
Last updated: 13 January 2025
Ofcom has today published its proposed Plan of Work for 2025/26, outlining our areas of work for the next financial year.
Published: 15 November 2024
Last updated: 8 January 2025
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to Frontier Networks Limited.
Published: 6 January 2025
This consultation seeks views on a request to change the area to be served by the Stirling & Falkirk small-scale radio multiplex service. A radio multiplex service is the means by which DAB digital radio stations are broadcast.
Published: 13 December 2024
Last updated: 6 January 2025
Our consultation contains proposals for revised Annual Licence Fees for 900, 1800 and 2100 MHz spectrum.
Published: 21 November 2024
Last updated: 19 December 2024
We are providing stakeholders with an opportunity to comment on this initial assessment and seek initial views to understand how stakeholders consider the launch of the new DAB+ stations and the changes to Radio 5 Sports Extra could affect them if they go ahead. Stakeholders will have an opportunity to comment on our draft conclusions for both proposals before we reach a final decision.
Published: 18 July 2024
Last updated: 18 December 2024
This document sets out our proposed update to our general information gathering policy, which explains to stakeholders how we will exercise these powers.
Published: 22 March 2024
Last updated: 17 December 2024
Call for input on making additional spectrum available for satellite gateway use in Q/V and E bands.
Published: 21 May 2024
We are proposing to make changes to UK Broadband Limited’s 3.9 GHz licence which authorises use of the 3925–4009 MHz frequency range.
Published: 9 November 2023
Last updated: 16 December 2024
This consultation focuses on our proposals for how internet services that enable the sharing of user-generated content ('user-to-user services') and search services should approach their new duties relating to illegal content.
Published: 16 December 2024
This is the first of Ofcom’s policy Statements that Ofcom, as regulator of the Online Safety Act, will publish as part of our work to establish the new regulations.
Published: 26 July 2024
We are consulting on draft guidance to help services, and other stakeholders, to understand when and how we might use these powers.
The consultation includes our policy proposals for minimum standards of accuracy against which a technology must be accredited before we can require its use under a Notice, and guidance to providers about how we propose to use this power.
Published: 16 April 2024
We have set out the design of the auction for awarding citywide licences for the mmWave spectrum and invite evidence on whether to include a negotiation period in the assignment stage.
Published: 23 July 2024
Last updated: 13 December 2024
In this call for input we are seeking stakeholder views on the potential supply of, and demand for, direct to device services (D2D) and MSS in the UK, and the associated spectrum needs. We also set out our initial thinking on the implications for how we manage spectrum that these services might use.
Published: 6 December 2023
Ofcom is consulting on proposals for a new licence for Channel 4, ahead of its current licence expiring on 31 December 2024.
Published: 12 February 2024
Last updated: 12 December 2024
Published statement following our consultation on regulations to update the fees for Wireless Telegraphy Act licences.
Showing 1 - 27 of 1684
