Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 27 February 2024
Last updated: 25 February 2025
The Online Safety Act makes businesses responsible for keeping people, especially children, safe online. Here’s what you need to know and do now.
Ofcom has set out what it expects from mobile providers when they switch off their 2G and 3G networks. The switch-off will happen over the next ten years and support the roll-out of 4G and 5G networks, which offer faster and more reliable services for customers.
Published: 22 January 2024
The UK’s mobile network providers will switch off their 3G and then 2G networks over the next few years. This page explains how suppliers of Internet of Things (IoT) and third-party devices can help their customers during this period of change.
Published: 17 October 2024
The Online Safety Act makes companies that operate a wide range of online services legally responsible for keeping people, especially children, safe online. If you provide an online service, there are actions you must take when duties come into force. This page explains the important milestones.
Published: 9 November 2023
Last updated: 24 February 2025
One way services can keep their users safe is to adopt the measures in our codes of practices. Find out what measures we've proposed in our draft codes.
Published: 16 December 2024
This is the first of Ofcom’s policy Statements that Ofcom, as regulator of the Online Safety Act, will publish as part of our work to establish the new regulations.
The tool is divided into four steps that follow Ofcom’s risk assessment guidance. Following these steps will help you to comply with the illegal content risk assessment duties, and the linked safety duties and record-keeping and review duties.
Published: 24 February 2025
Results of the second round of community radio funding for the 2024-25 financial year.
Published: 16 July 2024
If you allow pornography on your online service, this page is for you. It explains what you need to know about the Online Safety Act and what you need to check to ensure you follow the rules.
Under the Online Safety Act, most regulated services will have to carry out a risk assessment. Find out what this means for you.
Published: 25 May 2010
The Community Radio Fund helps to fund the core costs of running Ofcom-licensed community radio stations.
Published: 4 December 2015
Last updated: 20 February 2025
Ofcom regulates editorial content on on-demand programme services (ODPS).
Published: 11 February 2025
In the last month we have published four consultations, as we continue to implement the new provisions in the Media Act 2024.
Published: 3 February 2025
This webpage contains Ofcom’s publication of our general demand for financial information relating to PRS revenues under article 55 of the Regulation of Premium Rate Services Order 2024, S.I. 2024/1046 (PRS Order) for the purposes of calculating Ofcom’s related administrative charges.
Published: 31 January 2025
If you are involved in the provision of a premium rate service, you need to check if you are a regulated PRS provider carrying out a regulated activity within the meaning of The Regulation of Premium Rate Services Order 2024 (‘the PRS Order’).
Premium rate services are the name given to all content, goods, or services charged to a phone bill. Phone payment is a popular and easy way of paying for a range of services, such as music subscriptions, games, donations to charity and voting on TV talent shows.
This register includes information about the providers’ organisation, key persons including those with regulatory responsibilities, services offered and related numbers.
Published: 30 June 2023
Last updated: 31 January 2025
From 1 October 2018, all mobile providers must give the option to limit the cost of bills to new customers and to any existing customers who agree to extend their contract or enter into a new contract.
Published: 15 December 2022
Links to statements on changes to General Conditions of Entitlement.
Published: 16 August 2023
The General Conditions of Entitlement are the regulatory conditions that all providers of electronic communications networks and services must comply with if they want to provide services in the UK.
Published: 24 January 2025
Climate change is expected to have profound social, political, environmental and economic impacts. Ofcom does not have duties to pursue environmental or climate change policy goals.
This is Ofcom's first annual report on notices to deal with terrorism content and/or CSEA content pursuant to section 128 of the Online Safety Act 2023
Published: 23 January 2024
Last updated: 23 January 2025
Licensed TV broadcasters are requested to submit Market Intelligence database returns to Ofcom via the Ofcom Online Services Portal.
Published: 14 March 2024
Ofcom has joined forces with international regulators to enhance global efforts to make the online world a safer place.
Information on submitting radio relevant turnover returns for commercial licence holders.
Published: 15 February 2024
Last updated: 22 January 2025
Consultation documents and final directions relating to the application and revocation of the Electronic Communications Code.
This register lists companies that have been granted powers under the Electronic Communications Code.
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