This report sets out the extent to which broadcast television channels carried subtitles, audio description and/or signing (collectively, “access services”) between January and June 2024.
Under the Communications Act 2003, broadcast television channels are required to make a certain proportion of their programmes accessible. The Code on Television Access Services sets out these obligations.
Broadcasters are required to meet targets for the different access services they carry on their channels – these targets are calculated based on affordability and the length of time the channel has been obliged to provide access services. Further information on how these quotas are calculated is set out in Ofcom’s Code on Television Access Services.
The annual quotas for broadcast channels are shown as a percentage of hours required to be provided with each access service. For ease of reference, Ofcom reports a single figure of provision of access services for each channel. However, the quotas apply on each delivery platform where a service is regulated. The annual quotas are calculated on a calendar year basis, and we expect all channels to have fulfilled these quotas by the end of the year.
Channels with an audience share of between 0.05% and 1% have the option either to broadcast 75 minutes of sign-presented programming each month or to participate in Ofcom-approved alternative arrangements which contribute to the availability of sign-presented programming.
Where "BSLBT Contribution" is shown in the report, this indicates that the broadcaster contributed to the British Sign Language Broadcasting Trust (BSLBT), which commissions sign-presented programming and is broadcast on the channels Film4 and Together TV.
Where “Exempt” is marked in the report, this indicates that these channels are exempt from providing audio description. This is due to the nature of the content broadcast on these services meaning there is little space within the audio material to provide audio description.
Ofcom is pleased to see that all channels are currently on track to meet or exceed their requirements to provide access services in 2024. Ofcom has received assurance from Discovery Corporate Services Limited that DMAX is on track to provide audio description on 15% of its programming across 2024, which it committed to following its under provision of audio description in 2023.
As in last year’s mid-year report, we will not be reporting on accessibility of on-demand programme services (“ODPS”) at this time and will be publishing data, in relation to notified ODPS, for the full year 2024 in Spring 2025.
Interactive report
We have provided this report in an interactive format so that you can compare the accessibility of broadcast and on-demand services across a variety of platforms.
For the best experience, expand to full screen (click on the button in the bottom right corner).
The full data set is also available to download in CSV format.
If you have accessibility requirements which are not met by these publications, and would like to request this information in a different format, you can email accessibility@ofcom.org.uk or call our Advisory Team from Monday to Friday between 09:00 and 17:00 on 020 7981 3040 or 0300 123 3333.
If you are deaf or speech-impaired, you can use our textphone numbers, which are 020 7981 3043 or 0300 123 2024.