Online habits

Digital differences between men and women revealed

Published: 28 November 2024

Stark differences in the online lives of men and women in the UK are today revealed in Ofcom’s annual report into the nation’s digital habits.

Online Nation

Published: 28 November 2023

Last updated: 28 November 2024

Online Nation is an annual report that looks at what people are doing online, how they are served by online content providers and platforms, and their attitudes to and experiences of using the internet.

Video-sharing platform users' experiences and attitudes

Published: 28 November 2023

Last updated: 28 November 2024

Ofcom has commissioned research to understand people's experiences of using, and attitudes towards using video-sharing platforms (VSP).

Experiences of using online services

Published: 16 February 2024

Last updated: 21 November 2024

The Online Experiences Tracker is a quantitative tracking survey that examines people's attitudes to, and experiences of using online services.

Why we’re supporting Get Online Week

Published: 16 October 2024

This week is Get Online Week, the UK’s largest digital inclusion campaign, aimed at helping people to boost their digital skills and confidence.

The T&Cs lie over half of people tell: using prompts to tackle it

Published: 18 September 2024

We wanted to find out if behavioural techniques could be used to increase the number of users accessing online terms and conditions (T&Cs). And does accessing T&Cs actually make a difference to how people behave online?

Understanding Online Choices, Preferences, and Welfare

Published: 17 September 2024

This paper discusses how to understand user choices, preferences and welfare in an online context.

Promoting user engagement with Terms and Conditions

Published: 30 July 2024

This is a discussion paper by Ofcom’s Behavioural Insight Hub that presents research aimed at understanding the user relationships with social media T&Cs, specifically Community Guidelines.

Why don't more low income consumers buy high quality, lower cost broadband?

Published: 19 April 2024

Behavioural insight research shows that catching the attention of eligible consumers has more impact than simply promoting savings or quality.

Fewer than half of social media users find content controls effective

Published: 28 February 2024

New research from Ofcom sheds light on people’s experiences of content controls on social media and video-sharing platforms.

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