Annual reports and plans - Ofcom

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day.

Internet-based services

As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone

Media use and attitudes

Ofcom wants to understand how adults and children in the UK use media.

Online safety

Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.

Phones and broadband

Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.

Post

Ofcom's job is to make sure there is a universal postal service.

Spectrum

You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.

TV, radio and on-demand

We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
Advice for businesses

How to make the most of communications services as a small business.

Advice for consumers

How to make the most of the services you use, and deal with problems.

Consultations and statements

Proposals we are consulting on and decisions we've made.

Enforcement

How we make sure companies follow our rules, to protect customers and promote competition.

Information for industry

Rules, guidance and other information for the industries we regulate.

Licence information

If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.

News and updates

Our latest news, features, views and information about our work.

Research, statistics and data

Evidence we gather to inform our work as a regulator.
Complaints
- Ofcom may be able to help you complain about or report issues relating to: phone, broadband and postal services; TV, radio and on-demand programmes; interference to wireless devices; or something you have seen on an online service, website or app.
- The types of complaint we deal with
- Get in touch by phone or post
Licences
- You need a licence from Ofcom if you’re looking to use certain radio equipment (like amateur or ships radio), or broadcast on TV or radio.
- Help with your spectrum licence
- Help with your broadcast licence

Cymraeg

Consultation: Ofcom's Plan of Work 2025/26

Published: 4 December 2024

Last updated: 13 January 2025

Ofcom has today published its proposed Plan of Work for 2025/26, outlining our areas of work for the next financial year.

Other financial reporting

Published: 24 June 2010

Last updated: 8 January 2025

Ofcom's Annual Reports and Plans, financial penalties, expenses records and General Demand for Information.

Consultation: Ofcom publishes its proposed Plan of Work for 2025/26

Published: 4 December 2024

Ofcom Annual Report and Accounts April 2023 to 31 March 2024

PDF file, 6.78 MB

Published: 31 July 2024

Last updated: 12 November 2024

Ofcom publishes Annual Report and Accounts for 2023-2024

Published: 31 July 2024

Ofcom's Annual Report and Accounts 2023-24

Published: 31 July 2024

As the UK regulator, our vision is to make sure communications work for everyone. This report sets out how Ofcom has performed against our objectives in 2023/24, and the impact of our work on people and businesses in the UK.

Section 400 Licence Fees and Penalties Accounts 2023-2024

PDF file, 368.12 KB

Published: 31 July 2024

Annual reports and plans

Published: 24 June 2010

Last updated: 25 July 2024

Ofcom's Annual Reports and Plans, financial penalties, expenses records and General Demand for Information.

Tariff tables

Published: 19 December 2023

Ofcom's licence fees and administrative charges are updated at the beginning of each financial year.

Statement: Ofcom’s Plan of Work 2024/25

Published: 15 December 2023

Ofcom's proposed plan of work for 2024 to 2025.

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