Accessibility statement for Ofcom’s Video Sharing Platform Portal

About Ofcom Accessibility (About Ofcom)
Published: 1 April 2021
Last updated: 16 March 2023

This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate some of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Have a meaningful heading structure on most pages
  • Experience AA standards for 1.4.3 Contrast
  • Make a reasonable request for alternative formats, which Ofcom will consider
  • We’ve made the website text as simple as possible to understand publishing consumer features for major announcements

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Address checker is not accessible on any device
  • Cannot tab to validate address button
  • Heading structure for contact information boxes is out of order
  • Error messages are not clearly identified
  • Error messages do not provide clear error suggestions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the Digital team using the following form:

Contact the Digital Team

We’ll consider your request and get back to you in 21 days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us by phone

You can contact us via phone, post or make a complaint via our hub.  Contact details are available on our contact us page.

Whilst in lockdown we are unable to take text relay calls or take visits in person.

Technical information about this website’s accessibility

Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-accessible content listed below.

Non-accessible content

  • Address checker is not accessible. This fails Success Criterion 2.1.1 and is currently in development
  • Cannot tab to validate address button.  This fails Success Criterion Success Criterion 2.1.1 and is currently in development
  • Heading structure for contact information boxes is out of order. This fails Success Criterion 2.4.6 and is currently in development
  • Error messages are not clearly identified. This fails Success Criterion 3.3.1 and is currently in development and will be addressed by May 2021
  • Error messages do not provide clear error suggestions. This fails Success Criterion 3.3.3 and is currently in development and will be addressed by May 2021

Preparation of this accessibility statement

This statement was prepared on 01st April 2021.

This website was last tested in April 2021. The test was carried out by Ofcom and the following tools were used:

  • JAWS
  • NVDA
  • WAVE Evaluation Tool
  • headingsMap
  • ARC toolkit
  • Accessibility Insights for Web
  • WCAG Color Contrast Checker
  • Zoom Text Only
  • Read Aloud
  • Narrator
  • Text spacing
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