Switching

Phones and broadband Switching provider Advice for consumers
Published: 13 August 2021

It's never been simpler to switch. You can switch mobile network with a simple text message, and cancel your broadband contract if you're not getting the speeds you were promised when you signed up.

Which service do you want to switch?

Our guides will give you the information you need if you’re looking to switch provider.

Switching mobile phone provider

This guide explains how to switch your mobile phone service to a new provider. You can do so by sending a simple text.

Switching broadband provider

This guide explains what you need to do if you want to switch your broadband to a new provider.

Switching landline

This guide explains what you need to do if you want to switch your landline to a new provider

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