Statement: Review of the Premium Rate Services Condition

Statement published 19 December 2018

We have found that there is harm arising from Information, Connection and Signposting Services (ICSS) provided on ‘084’ numbers (‘084’ ICSS), and that this harm is common across all ICSS. We have, therefore, decided to extend the definition of Controlled Premium Rate Services (Controlled PRS) in the Premium Rate Services Condition (the PRS Condition) to include all ICSS, irrespective of number or price point. The effect of this will be that all ICSS would meet the definition of Controlled PRS in the PRS Condition and all ICSS providers will be subject to regulation by the Phone-paid Services Authority (the PSA).