Digital markets, communications and media: update to Ofcom’s areas of focus

Published: 5 December 2024
Last updated: 16 December 2024

This is our update to our areas of focus under our Digital Markets Strategy. 

In September 2022 we published our Digital Markets Strategy, which set out how we would support competition and the best outcomes for customers and businesses when considering the impact of digital markets on communications and media sectors in the UK.

In line with our strategy, we have completed a market study into cloud services in the UK under the Enterprise Act 2002 and other work on net neutrality, online personal communications services and connected TV platforms.  Separately, we have published an update on connected TV platforms

This document sets out our updated areas of focus under our Digital Markets Strategy. These include impacts of large digital firms on mobile broadband and the evolving relationships between search and social media platforms and publishers.

In 2024 the Digital Markets, Competition and Consumers Act 2024 passed into law, which empowers the CMA to implement the pro-competitive digital markets regime. This document sets out how we will coordinate with the CMA to ensure that we take a joined-up approach to digital regulation. 

We continue to monitor wider developments in digital services as they impact markets we regulate. If we see evidence that those markets are not working in the interests of customers and businesses interests, we will intervene if necessary.

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