Galwadau a negeseuon sgam

Mae podlediadau yn dod yn fwy-fwy rhan o'n gwrando, gan gwmpasu ystod o bynciau sydd ar gael ar draws gwahanol lwyfannau a fformatau.

Bydd pobl yn cael eu diogelu’n well rhag sgamwyr sy’n ffonio o dramor ac yn dynwared rhifau llinell dir y DU, o dan ganllawiau cryfach ar gyfer y diwydiant a gyflwynwyd gan Ofcom heddiw.

Protecting consumers from harm caused by scams facilitated by phone calls is a priority for Ofcom. A common tactic used by scammers is to ‘spoof’ telephone numbers to disguise the origination of the call, or to make their call appear to be from a trusted person or organisation.

In 2021 and 2022 Ofcom conducted research which looked at measures that could be taken by industry to prevent suspicious calls and messages reaching consumers. In 2024, research was conducted to update the previous research by exploring experiences of suspicious calls, texts and app messages.

This Call for input covers Short Message Service (SMS) and Rich Communications Services (RCS). Both require a user’s mobile telephone number in order to deliver a message over the mobile network and therefore are directly in scope of Ofcom’s telecoms regulatory powers and duties.

Sut mae Ofcom yn ymateb i broblem gyffredinol galwadau a negeseuon testun sgam.

We are proposing to update our Calling Line Identification guidance to confirm that providers are expected to identify and block scam calls.

Cael gwybod sut i adrodd am neges destun neu alwad digroeso neu sgam ar ffôn symudol i'ch darparwr gan ddefnyddio'r gwasanaeth 7726 am ddim.

Mae sgamiau wedi bod ar gynnydd dros y blynyddoedd diwethaf. Darllenwch ein hawgrymiadau gwych ar gyfer diogelu'ch hun rhag sgamwyr.