Statement: Ofcom's plan of work 2023-24

Statement published 28 March 2023

As we look forward to the year ahead, our role as a converged communications regulator – across telecoms, broadcasting, post, spectrum and online services – is more important than ever. This is how people experience communications today: simultaneously as consumers, audiences, users and citizens. Just as online and offline activity becomes blurred, the digital disruption that is reshaping communications and content today is also blind to traditional sector boundaries.

Over the next year and beyond, our remit will continue to expand to deliver positive outcomes for consumers and the broader economy while minimising potential harms. Already, we have taken on new duties for video-sharing platforms and telecoms security, and the forthcoming Online Safety Bill will give us an important new task and tools for creating a safer life online.

As we take on these new duties, this plan of work sets out our planned activity to deliver on our mission to make communications work for everyone over the coming year.