Abandoned and silent calls
Published: 1 August 2023
The phone rang but there was no one on the other end of the line. Learn more about silent calls, what can cause them and what you can do about them.
Ofcom and the ICO publish plan for tackling nuisance calls
Published: 3 July 2023
Last updated: 3 July 2023
Ofcom and the Information Commissioner’s Office (ICO) have today outlined a joint plan for tackling nuisance and scam calls for 2021/2022.
Tackling nuisance calls and messages
Published: 11 May 2023
Last updated: 11 May 2023
Consumer guide to tackling nuisance calls and messages can be a very handy link.
People receiving fewer nuisance calls, but more work to do
Published: 27 February 2023
Last updated: 16 March 2023
Home phone and mobile customers are receiving fewer nuisance calls than they were three years ago, according to latest research from Ofcom.
Unwanted calls and messages
Published: 16 January 2023
Information about the different types of unwanted calls and messages you might receive. They might be sales or marketing calls, silent calls, or calls and messages from scammers.
Unwanted calls: phone services that can help
Published: 23 February 2022
Phone companies offer a number of services that can help protect against nuisance calls.
Spam texts
Published: 23 December 2021
No-one wants their mobile phone bombarded with spam texts advertising things they don’t want. Learn more about marketing texts and how to stop them.
How to protect yourself from nuisance calls and messages
Published: 6 April 2021
This guide provides some tips on how to reduce the number of nuisance calls and advice about what to do when you receive them.
Automated marketing calls
Published: 6 April 2021
Learn more about recorded message marketing calls and what you can do to stop them.
Live telesales calls
Published: 30 October 2020
Fed up with marketing calls? Find out about the law in this area, what you can do to stop them and how to make a complaint.