Published:
28 July 2022
Last updated:
16 March 2023
In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- UK fixed voice service revenues totaled £1.43bn in Q1 2022; a decrease of £44m (3%) from the previous quarter and £182m (11.3%) year-on-year. BT’s share of these revenues was 49.4%.
- The total number of fixed lines (including PSTN lines, ISDN channels and managed VoIP connections) grew by 103k (0.3%) during the quarter to 32.7 million.
- UK landlines (including managed VoIP connections) generated 8.8 billion minutes of outgoing calls in Q1 2022, down 301 million minutes (3.3%) from Q4 and 2.9 billion minutes (24.7%) compared to Q1 2021.
- Access and add-on call bundle revenues accounted for 89.7% of total fixed voice revenues in Q1 2022, a 1.5 percentage point increase from the same period a year ago.
Fixed broadband services
- There were 27.7 million fixed broadband lines at the end of Q1 2022, an increase of 296k (1.1%) from Q1 2021.
- The number of ADSL lines fell by 377k (10.1%), while the number of ‘Other inc. FTTx’ lines increased by 348k (1.9%) during the quarter.
Mobile services
- Mobile telephony services generated £3.0bn in retail revenues in Q1 2022, a £3m (0.1%) increase from a year previously.
- Average monthly retail revenue per subscriber was £11.94 in Q1 2022, with post-pay subscribers generating more revenue than pre-pay users (averaging £14.36 compared to £4.87 for pre-pay).
- The number of active mobile subscriptions (excluding M2M) was 85.3 million at the end of Q1 2022, up 1.9 million (2.3%) from the year before.
- Over the same period, the number of dedicated mobile broadband subscriptions increased by 0.3 million (5.6%) to 5.0 million.
- The number of mobile-originated voice call minutes decreased by 1.5 billion (3.2%) to 46.9 billion minutes year-on-year, with calls to landlines decreasing by 10.6% to 9.4 billion minutes.
- The number of mobile messages (including SMS and MMS) saw a year-on-year decline, down 0.1 billion messages (1.3%) to 9.5 billion.
- Data usage continued to rise rapidly, with volumes up 311 PB (24.3%) year-on-year to 1,592 PB.
Telecommunications data revenues, volumes and market share update Q1 2022 (PDF, 385.3 KB)