Dispute about per-customer line transaction charges for Carrier Pre-Selection

Published: 6 January 2009
Consultation closes: 16 January 2009
Status: Closed (statement published)

Carrier Pre-Selection (CPS) is a mechanism that allows consumers who have a BT line to select, in advance, alternative communications providers to carry some or all of their telephone calls without having to dial a prefix.

This dispute is about the charge that British Telecommunications plc (BT) makes to CPS operators (CPSOs) when it applies CPS to a line (except where CPS is provided in combination with Wholesale Line Rental (WLR), when a different charge applies). This charge is listed in BTs Carrier Price List as Set-Up Switch change effected and referred to in this document as the CPS set-up charge.

Ofcom has determined that BT has significant market power (SMP) in various narrowband wholesale markets and imposed a number of SMP conditions on BT including a requirement to provide CPS under SMP Condition AA8. This SMP condition, among other things, entitles BT to recover from other communications providers the reasonable costs it incurs in providing CPS.

Back to top