Published:
20 July 2023
Last updated:
6 September 2024
Being able to use a smartphone over a high quality, reliable mobile connection is essential for most people in the UK. To better understand the experience of using mobile data services, Ofcom has analysed crowdsourced data collected between October 2023 and March 2024 from mobile devices across the UK.
In this report, we focus on:
- the cellular technologies people are connected to when using data services (2G, 3G, 4G, 5G);
- how often they could connect to data services when using their phone in a coverage area;
- the time to download and upload different sized files;
- the response times of different cellular technologies; and
- the distributions of download and upload speeds.
We also look at how these vary by mobile network operator (MNO) and location.