Published:
27 July 2010
Last updated:
16 March 2023
Ofcom believes that this Code is appropriate as a voluntary and self-regulatory measure. Whilst recognising that speed is not the only criterion on which consumers base their broadband purchasing decisions, the objective of the Code is to increase the overall standard of information on broadband speeds – and other relevant metrics – that should be made available to consumers at point of sale to help them make more informed choices of service products offered in the broadband market.
Voluntary Code of Practice: Residential Broadband Speeds 2010 (PDF, 54.1 KB)