About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day.

Internet-based services

As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone

Media use and attitudes

Ofcom wants to understand how adults and children in the UK use media.

Online safety

Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.

Phones and broadband

Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.

Post

Ofcom's job is to make sure there is a universal postal service.

Spectrum

You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.

TV, radio and on-demand

We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
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How to make the most of communications services as a small business.

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How to make the most of the services you use, and deal with problems.

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Proposals we are consulting on and decisions we've made.

Enforcement

How we make sure companies follow our rules, to protect customers and promote competition.

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Rules, guidance and other information for the industries we regulate.

Licence information

If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.

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Our latest news, features, views and information about our work.

Research, statistics and data

Evidence we gather to inform our work as a regulator.
Complaints
- Ofcom may be able to help you complain about or report issues relating to: phone, broadband and postal services; TV, radio and on-demand programmes; interference to wireless devices; or something you have seen on an online service, website or app.
- The types of complaint we deal with
- Get in touch by phone or post
Licences
- You need a licence from Ofcom if you’re looking to use certain radio equipment (like amateur or ships radio), or broadcast on TV or radio.
- Help with your spectrum licence
- Help with your broadcast licence

Cymraeg

Phones and broadband Coverage and speeds Research, statistics and data

Published: 21 October 2022

Last updated: 17 March 2023

UK home broadband performance, measurement period March 2022

Ofcom research published in our Communications Market Report 2022 shows that nearly nine in ten UK households (87%) take a home fixed broadband service. The widespread use of video streaming and other bandwidth-intensive services, along with growth in remote working following the Covid-19 pandemic, mean that people are demanding more of their broadband connections.

Good quality, reliable broadband connectivity is therefore an essential for most people in the UK; this report summarises our research to understand how these services are performing. The research is based on two main datasets: data collected by SamKnows Limited from its panel of volunteers who connect a hardware monitoring unit to their broadband router; and data provided to Ofcom by broadband providers.

Supporting documents

Home Broadband Performance – Technical Report - October 2022 (March 2022 data) (PDF, 1.7 MB)

Perfformiad Band Eang Cartref y DU – Trosolwg (PDF, 1.0 MB)

Home Broadband Performance – Annexes (published October 2022) (PDF, 336.0 KB)

Home Broadband Performance – Chart data (published October 2022) (CSV, 40.5 KB)

Home Broadband panellist data (March 2022 data) (CSV, 1.9 MB)

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