Consultation: Implementing the broadband universal service obligation

In March 2018, the Government introduced legislation for a broadband universal service obligation (USO), which will give eligible homes and businesses the right to request a decent broadband connection.

Ofcom is now responsible for the implementation of the USO. This document sets out our proposals on the process for the designation of a Universal Service Provider. We will consider wider USO aspects, including the identification of Universal Service Providers and the regulatory obligations which will apply to them, in a further consultation later this year.