Online fraud and scams

Published: 16 March 2023
Last updated: 16 March 2023

Ofcom has commissioned a study to understand users' experiences of, and attitudes towards online fraud and scams.

We carried out this mixed-method (quantitative and qualitative) research in line with our duty to promote and research media literacy in the UK. It is one of a series of research studies to help inform our preparations for implementing new online safety laws.

The findings should not be considered a reflection of any final policy position that Ofcom may adopt when we take up our role as the online safety regulator.

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