Closed
My Media World Ltd
9 November 2023
21 May 2024
Ofcom investigated whether My Media World Ltd takes and implements appropriate measures to protect the general public from relevant harmful material and to protect under-18s from restricted material.
Sections 368Z(1) and (2) of Part 4B of the Communications Act 2003.
We have now closed our investigation into My Media World Ltd (My Media World) in respect of the video-sharing platform (VSP) service Onevsp (previously known as Brand New Tube).
Ofcom opened this investigation into My Media World as we had concerns about the implementation and effectiveness of the terms of use on the Onevsp platform and we had been unable to secure sufficient improvements through informal engagement.
Since opening the investigation, My Media World has engaged constructively with Ofcom and made improvements to its terms of use so that additional types of harmful material are now prohibited. My Media World also informed us that it currently moderates all video content uploaded onto the Onevsp platform before it is made available to users.
Considering My Media World’s willingness to engage with Ofcom, and the steps it has taken to protect its users from harmful content, we have decided to close the investigation. This does not mean that we have assessed My Media World as compliant with its obligations under the VSP regime, however we do not consider further assessment to be a priority for enforcement. Ofcom’s Supervision team will continue to engage with My Media World about developments on its services and we will not hesitate to take further enforcement action should new information come to light that suggests users are not being appropriately protected from harmful content.
Ofcom has opened an investigation into My Media World Ltd, in respect of the video-sharing platform (VSP) service Onevsp (previously known as Brand New Tube). The investigation will consider My Media World Ltd’s compliance with its statutory obligations as the provider of a VSP service under Part 4B of the Act.
Part 4B of the Act came into force on 1 November 2020 and sets out the statutory framework for the regulation of VSPs. In particular, a person who provides a VSP service must take and implement such of the measures set out in Schedule 15A of the Act as are appropriate for protecting:
- persons under the age of 18 from videos containing ‘restricted material’ which includes pornographic material and other material that might impair their physical, mental or moral development; and
- the general public from ‘relevant harmful material’ which includes material that is likely to incite violence or hatred, or material that would amount to a criminal offence under laws relating to terrorism, child sexual exploitation and abuse, and racism and xenophobia.
Schedule 15A lists, amongst other measures, the inclusion of terms and conditions to the effect that:
- if a person uploads a video to the service that contains any restricted material that the person must bring it to the attention of the provider of the service; and
- that a person must not upload a video to the service that contains relevant harmful material.
Where providers of VSP services take a Schedule 15A measure, they are required to implement it in such a way as to achieve the purpose or purposes for which the measure is appropriate.
We have concerns about the implementation and effectiveness of Onevsp’s terms of use. The investigation will therefore examine whether there are reasonable grounds for believing that My Media World has failed to take and/or implement such of the Schedule 15A measures as are appropriate to protect its users from relevant harmful material and/or under 18s from restricted material.
Enforcement team (enforcement@ofcom.org.uk)
CW/01276/10/23