What works in delivering community programmes - Ofcom

Topics

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day.

Internet-based services

As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone

Media use and attitudes

Ofcom wants to understand how adults and children in the UK use media.

Online safety

Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.

Phones and broadband

Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.

Post

Ofcom's job is to make sure there is a universal postal service.

Spectrum

You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.

TV, radio and on-demand

We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
Ofcom's work

Advice for businesses

How to make the most of communications services as a small business.

Advice for consumers

How to make the most of the services you use, and deal with problems.

Consultations and statements

Proposals we are consulting on and decisions we've made.

Enforcement

How we make sure companies follow our rules, to protect customers and promote competition.

Information for industry

Rules, guidance and other information for the industries we regulate.

Licence information

If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.

News and updates

Our latest news, features, views and information about our work.

Research, statistics and data

Evidence we gather to inform our work as a regulator.
Complaints
Complaints
- Ofcom may be able to help you complain about or report issues relating to: phone, broadband and postal services; TV, radio and on-demand programmes; interference to wireless devices; or something you have seen on an online service, website or app.
- The types of complaint we deal with
- Get in touch by phone or post
Licences
Licences
- You need a licence from Ofcom if you’re looking to use certain radio equipment (like amateur or ships radio), or broadcast on TV or radio.
- Help with your spectrum licence
- Help with your broadcast licence

Cymraeg

Media use and attitudes Media literacy Research, statistics and data Making Sense of Media

Published: 14 March 2024

Last updated: 14 March 2024

We spoke to 10 organisations across the UK to find out what makes a successful community initiative or intervention. The key learning from this rapid research project is that local communities require local solutions. In essence, the community needs to teach itself, and the provider’s role is to create the right conditions for that. These learnings informed our approach when commissioning community interventions to improve media literacy among underrepresented groups.

Research report: What works in delivering community programmes (PDF, 1.2 MB)

Gwneud Synnwyr o'r Cyfryngau: Beth sy'n gweithio wrth gyflwyno rhaglenni cymunedol (PDF, 245.7 KB)

Community voices in media literacy (PDF, 85.4 KB)

Related content

Listening to experts: mental health and media literacy

Ofcom has commissioned a report to identify the innovative practices, projects and initiatives being delivered by a range of organisations across the UK, bringing together online media literacy and mental health support.

Best Practice Design Principles for Media Literacy

What good media literacy 'by design' looks like for social media, search, video-sharing and gaming services.

Our Evaluate Working Group

Evaluation gives those that provide media literacy initiatives an understanding of whether their objectives have been met and helps to guide future improvements.