Sales calls

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Ofcom is the regulator for the communications services that we use and rely on each day.

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As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone

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Ofcom wants to understand how adults and children in the UK use media.

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Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.

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You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.

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We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
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- The types of complaint we deal with
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Cymraeg

Published: 4 September 2023

Last updated: 4 September 2023

If you are receiving unwanted sales calls, contact the organisation calling you and tell them you don't want to be called, or register with the Telephone Preference Service (TPS).

If the problem continues, complain to the TPS or the Information Commissioner’s Office (ICO).

Read our guidance on live sales calls.

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