Telecoms customers turning to their providers for debt advice
Cyhoeddwyd: 17 Mai 2024
Four in five telecoms customers who look for information about debt support turn to their provider for it, new Ofcom research indicates.
The importance of debt support information from providers
Cyhoeddwyd: 16 Mai 2024
Ofcom has recently published research that looked at the experiences of telecoms customers and the information from their telecoms provider on debt support.
Gwasanaeth cyfnewid fideo brys: sut y bydd yn gweithio
Cyhoeddwyd: 6 Mawrth 2024
Diweddarwyd diwethaf: 6 Mawrth 2024
Atebion i rai cwestiynau cyffredin mae'r diwydiant telathrebu wedi holi ynghylch y gwasanaeth cyfnewid fideo brys.
Gwasanaethau cyfnewid fideo brys – ymgynghoriad ar gynigion ychwanegol
Cyhoeddwyd: 15 Awst 2023
Diweddarwyd diwethaf: 16 Chwefror 2024
Heddiw, rydym wedi cyhoeddi ymgynghoriad ar ein cynigion ar gyfer darparu gwasanaethau cyfnewid fideo i bobl fyddar i’w helpu i wneud galwadau i’r gwasanaethau brys.
Frequently asked questions
Cyhoeddwyd: 31 Ionawr 2024
Frequently asked questions on the accessibility of communication services.
General Conditions of Entitlement
Cyhoeddwyd: 16 Awst 2023
Own-initiative investigation into compliance with General Condition 15 and the provision of next generation text relay services
Cyhoeddwyd: 9 Awst 2023
Diweddarwyd diwethaf: 9 Awst 2023
Own-initiative investigation into compliance with General Condition 15 and the provision of next generation text relay services
Accessibility of communications services
Cyhoeddwyd: 8 Awst 2023
Accessibility for communication services are very important for all consumers and citizens, this including disabled people.
Own-initiative monitoring and enforcement programme into compliance with requirement to publicise details of services offered to end-users with disabilities.
Cyhoeddwyd: 24 Gorffennaf 2023
Diweddarwyd diwethaf: 24 Gorffennaf 2023
Own-initiative monitoring and enforcement programme into compliance with requirement to publicise details of services offered to end-users with disabilities.
Crynodeb o reolau Ofcom ar gyfer darparwyr ffôn a band eang
Cyhoeddwyd: 19 Gorffennaf 2023
Diweddarwyd diwethaf: 19 Gorffennaf 2023
Canllaw i rai o'r pwysicaf o reoliadau telathrebu, arweiniad a chynlluniau gwirfoddol Ofcom - rhai y dylai pob darparwr ffôn neu fand eang wybod amdanynt.