Experiences of using online services

Cyhoeddwyd: 16 Chwefror 2024
Diweddarwyd diwethaf: 15 Hydref 2024

The Online Experiences Tracker is a quantitative tracking survey that examines people's attitudes to, and experiences of using online services.

These attitudes/experiences could be positive or negative, including potentially encountering harm online.

We carry out this research twice a year, using an online panel to sample over 7000 UK internet users aged 13+.

Document Wave Date published
Technical Report Wave 5 16 April 2024
Questionnaire Wave 5 16 April 2024
Data Guide Wave 5 16 April 2024
Codebook Wave 5 16 April 2024
Data tables Wave 5 16 April 2024
Data Wave 5 16 April 2024
Data SPSS including labels and values - part 1 Wave 5 16 April 2024
Data SPSS including labels and values - part 2 Wave 5 16 April 2024

Previous research

Document Wave Date published
Technical report (PDF, 447.7 KB) Wave 4 9 October 2023
Questionnaire (PDF, 512.0 KB) Wave 4 9 October 2023
Data guide (PDF, 71.1 KB) Wave 4 9 October 2023
Codebook (XLSX, 398.6 KB) Wave 4 9 October 2023
Data tables (XLSX, 30.1 MB) Wave 4 9 October 2023
Data (SAV, 52.6 MB) Wave 4 9 October 2023
Data SPSS including labels and values part 1 (ZIP, 105.4 MB) Wave 4 9 October 2023
Data SPSS including labels and values part 2 (ZIP, 91.8 MB) Wave 4 9 October 2023

On 27 July 2023 we corrected and republished the data for waves 1 and 2, after further quality assurance found a tabulation error for question 7 of wave 1.

DocumentWave Date published
Summary report (PDF, 698.2 KB) Waves 1 and 2 21 September 2022 (republished 27 July 2023)
Data tables (XLSX, 34.5 MB) Waves 1 and 2 21 September 2022 (republished 27 July 2023)
Technical report (PDF, 331.8 KB) Wave 2 21 September 2022 (republished 27 July 2023)
Questionnaire (PDF, 414.7 KB) Wave 2 21 September 2022 (republished 27 July 2023)
Data tables (XLSX, 29.3 MB) Wave 2 21 September 2022 (republished 27 July 2023)
Variables (CSV, 55.7 KB) Wave 2 21 September 2022 (republished 27 July 2023)
Data (CSV, 9.1 MB) Wave 2 21 September 2022 (republished 27 July 2023)
Data (SAV, 1.8 MB) Wave 2 21 September 2022 (republished 27 July 2023)
Data tables (XLSX, 37.6 MB)Wave 131 May 2022 (republished 27 July 2023)
Technical report (PDF, 269.8 KB) Wave 1 31 May 2022 (republished 27 July 2023)
Questionnaire (PDF, 376.6 KB) Wave 1 31 May 2022 (republished 27 July 2023)
Variables (CSV, 59.8 KB) Wave 1 31 May 2022 (republished 27 July 2023)
Data (SAV, 1.8 MB) Wave 1 31 May 2022 (republished 27 July 2023)
Data (CSV, 10.6 MB) Wave 1 31 May 2022 (republished 27 July 2023)

Update 28 June 2023 – error in wave 3 data

We have removed the wave 3 data after further quality assurance found errors in the questionnaire design. These errors affect our measures of encountering harmful content. We will not republish the data, but will update it in our next publication in October.

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