Experiences of using online services
Cyhoeddwyd: 16 Chwefror 2024
Diweddarwyd diwethaf: 21 Tachwedd 2024
The Online Experiences Tracker is a quantitative tracking survey that examines people's attitudes to, and experiences of using online services.
Pam rydym yn cefnogi Wythnos Mynd Ar-lein
Cyhoeddwyd: 16 Hydref 2024
Mae’n Wythnos Mynd Ar-lein, sef yr ymgyrch cynhwysiant digidol fwyaf yn y DU, a’i nod yw helpu pobl i roi hwb i’w hyder a’u sgiliau digidol.
The T&Cs lie over half of people tell: using prompts to tackle it
Cyhoeddwyd: 18 Medi 2024
We wanted to find out if behavioural techniques could be used to increase the number of users accessing online terms and conditions (T&Cs). And does accessing T&Cs actually make a difference to how people behave online?
Understanding Online Choices, Preferences, and Welfare
Cyhoeddwyd: 17 Medi 2024
This paper discusses how to understand user choices, preferences and welfare in an online context.
Promoting user engagement with Terms and Conditions
Cyhoeddwyd: 30 Gorffennaf 2024
This is a discussion paper by Ofcom’s Behavioural Insight Hub that presents research aimed at understanding the user relationships with social media T&Cs, specifically Community Guidelines.
Why don't more low income consumers buy high quality, lower cost broadband?
Cyhoeddwyd: 19 Ebrill 2024
Behavioural insight research shows that catching the attention of eligible consumers has more impact than simply promoting savings or quality.
Ein Gwlad Ar-lein
Cyhoeddwyd: 1 Mawrth 2024
Llai na hanner y defnyddwyr cyfryngau cymdeithasol yn cael rheolaethau cynnwys yn effeithiol
Cyhoeddwyd: 28 Chwefror 2024
Mae ymchwil newydd gan Ofcom yn taflu goleuni ar brofiadau pobl o reolaethau cynnwys ar gyfryngau cymdeithasol a llwyfannau rhannu fideos.
Terms and conditions and content controls
Cyhoeddwyd: 28 Chwefror 2024
Ofcom has commissioned a survey to understand experiences of using terms and conditions and content controls.
A model for understanding user journeys in online gaming environments
Cyhoeddwyd: 4 Ebrill 2023
Diweddarwyd diwethaf: 22 Chwefror 2024
This Interactive Services Model sets out user journeys, workflows used by platforms, and the trust and safety measures relied upon by different services – all in a gaming environment.