Statistical release calendar 2019
If you wish to discuss or ask about any of these publications, please contact market.research@ofcom.org.uk. This email account will be checked once per day.
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January | February | March | April | May | June | July | August | September | October | November | December
January
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Telecoms and pay-TV complaints publication Q3 2018 | 30 January 2019 | Data showing Ofcom complaint volumes per 100,000 subscribers. | |
Telecommunications data revenues, volumes and market share update Q3 2018 | 31 January 2019 | Telecommunications data revenues, volumes and market share. | Telecommunications data revenues, volumes and market share update Q3 2018 Telecommunications data revenues, volumes and market share update Q3 2018 |
| Nuisance calls tracker (Consumer issues survey) | 31 January 2019 | Data showing information on consumers' experience of nuisance calls. |
February
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Residential postal tracker 2018 | 28 February 2019 | Dataset of the residential postal tracking survey conducted in Q1, Q2, Q3 and Q4 2018, providing data on residential consumers' use of post and attitudes to postal services. | Residential postal tracker Q1-Q4 2018 tables (PDF, 25.8 MB) Residential postal tracker Q1-Q4 2018 - data (CSV, 66.2 MB) Residential postal tracker 2018 - technical report (PDF, 203.0 KB) |
| Business postal tracker 2018 | 28 February 2019 | Dataset of the postal tracking survey of UK SMEs conducted in Q1, Q2, Q3 and Q4 2018. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used and attitudes to postal services. Note: Data updated on 8 August 2019 due to missing weighting data being added. | Business postal tracker Q1-Q4 2018 tables (PDF, 24.2 MB) Business postal tracker Q1-Q4 2018 - data (CSV, 6.6 MB) Business postal tracker 2018 - technical report (PDF, 236.2 KB) |
March
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Comparing Service Quality research 2018: complaints handling | 18 March 2019 | This set of data tables contains the results from an online survey which was used to interview customers who had made contact with their provider with a complaint six months prior to the interview. It explores reason for and satisfaction with the providers handling of the complaint. Please note: total market data is weighted and provider level data is unweighted. Note: Data updated 28 March due to data on prior broadband speeds not reliable. | Complaints handling tracker 2018 total market data tables (PDF, 1.5 MB) Complaints handling tracker 2018 total market data tables (CSV, 232.3 KB) Complaints handling tracker 2018 supplier level data tables (unweighted) (PDF, 4.2 MB) Complaints handling tracker 2018 supplier level data tables (unweighted) (CSV, 1.0 MB) Complaints handling tracker 2018 respondent level data (CSV, 6.6 MB) Complaints handling tracker 2018 respondent level data map (CSV, 122.6 KB) |
| Comparing Service Quality research 2018: reasons to complain | 18 March 2019 | This set of data tables contains the results from face to face omnibus survey which asked customers whether they have had reason to complain to their communications provider/s in the last 12 months. Note: Data updated 4 April 2019. Data on claimed broadband speed removed due to being unreliable. | |
| Customer satisfaction tracker | 18 March 2019 | This data is from a survey monitoring customer satisfaction in the communications market. Note: Data updated 4 April 2019. Data on claimed broadband speed removed due to being unreliable. | Customer satisfaction tracker 2019 data tables (PDF, 782.5 KB) Customer satisfaction tracker 2019 data tables (CSV, 153.2 KB) Customer satisfaction tracker 2019 - respondent level data Customer satisfaction tracker 2019 - SPSS (SAV, 1.7 MB) Customer satisfaction tracker 2019 - Technical report (PDF, 183.3 KB) |
| PSB tracker 2018 | 29 March 2019 |
Public service broadcasting tracking survey: attitudes, satisfaction with provision and importance of characteristics associated with PSB provision in the UK. Note: We will be publishing the next wave of the 2019 PSB data tables in January, rather than March, as part of our Small Screen; Big Debate programme of work. | PSB Tracker 2018 data tables (PDF, 4.5 MB) PSB Tracker 2018 raw data (CSV, 2.0 MB) |
| Nuisance calls landline panel – Wave 6 | 29 March 2019 | A diary study among UK adults with home landline phones to record all unwanted calls received during a 4 week period 14 January to 10 February 2019. | Landline nuisance calls wave 6 (PDF, 3.9 MB) Nuisance calls data tables (PDF, 417.8 KB) Note: Following a consultation, we have decided to stop the Nuisance Calls Diary Study that has previously run every other year, as we believe it no longer provides significant additional value to our understanding of experience of nuisance calls. The regular Nuisance Calls Tracker will still be continuing, dependent on our return to face-to-face fieldwork. |
April
May
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Telecommunications data revenues, volumes and market share update Q4 2018 | 2 May 2019 | Telecommunications data revenues, volumes and market share. | Telecommunications data revenues, volumes and market share update Q4 2018 |
Fixed-line broadband performance reports | 8 May 2019 | Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. | |
| News consumption in the UK | 9 May 2019 | Research into news consumption across television, radio, print and online. | News consumption survey 2019 - respondent level CSV data (CSV, 80.9 MB) News consumption survey 2019 - questionnaire (PDF, 417.5 KB) News consumption survey - technical report 2019 (PDF, 164.2 KB) |
| Television and on-demand access services: Data reporting provision of access services for the full calendar year 2018 | 31 May 2019 | Compliance with subtitling, audio description and signing quotas. | |
| Nuisance calls tracker (Consumer issues survey) | 31 May 2019 | Data showing information on consumers' experience of nuisance calls. |
June
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| BBC Performance Tracker 2018-19 | 26 June 2019 | The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes. The data tables contain the results from fieldwork period April 2018 to April 2019. | BBC Performance Tracker 2018-19 Technical Report (PDF, 677.0 KB) BBC Performance Tracker 2018-19 data (CSV, 2.8 MB) BBC Performance Tracker 2018-19 subset data (CSV, 2.2 MB) BBC Performance Tracker 2018-19 data tables (PDF, 13.4 MB) BBC Performance Tracker 2018-19 subset data tables (PDF, 10.1 MB) |
July
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| List of channels required to provide access services in 2020 | 4 July 2019 | List of television channels licensed by Ofcom required to provide access services in the UK and other EU Member States. | Television channels required to provide television access services in 2020 (PDF, 187.5 KB) |
| Number of hours broadcast by public television broadcasters (within the Communications Market Report) | 4 July 2019 | Data showing number of hours broadcast by PSB channels. Note: the Communications Market Report data is also available in an interactive format. | Number of hours broadcast by public television broadcasters |
| Commercial broadcast television revenues and spend (within the Communications Market Report) | 4 July 2019 | Data showing revenues for the commercial TV sector in the UK. | Commercial broadcast television revenues and spend (CSV, 155.3 KB) |
| Number of hours broadcast by the multi-channel sector (within the Communications Market report) | 4 July 2019 | Data showing number of hours broadcast by the multi-channel sector. | |
| Commercial radio revenues (within the Communications Market Report) | 4 July 2019 | Data showing revenues for the commercial radio sector in the UK. | |
| Number of commercial radio services broadcasting (within the Communications Market Report) | 4 July 2019 | Data showing number of commercial radio services. | Number of commercial radio services broadcasting (CSV, 1.0 KB) |
| Community radio revenues and expenses (within the Communications Market Report) | 4 July 2019 | Data showing revenues for the community radio sector in the UK. | |
Fixed broadband speeds (February 2019 data) | 18 July 2019 | Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. | UK home broadband performance, February 2019 - panellist data (CSV, 1008.0 KB) |
| Telecoms and pay TV complaints Q1 2019 | 23 July 2019 | Data showing Ofcom complaint volumes per 100,000 subscribers. | |
Telecommunications data revenues, volumes and market share update Q1 2019 | 25 July 2019 | Telecommunications data revenues, volumes and market share. | Telecommunications data revenues, volumes and market share update Q1 2019 (PDF, 375.6 KB) Telecommunications data revenues, volumes and market share update Q1 2019 (CSV, 107.2 KB) |
August
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Public Service Broadcasting Network Compliance Report | 5 August 2019 | Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output. | |
| Made out of London register: description of TV programmes produced outside London | 5 August 2019 | A list of the programmes produced by the PSBs outside of the M25, and criteria against which each programme qualifies as Made Outside London. | Made outside London programme titles register 2018 (PDF, 814.9 KB) |
| Children's and parents' media literacy tables | 15 August 2019 | Media literacy children and parents’ surveys: access, use and understanding of internet, television, mobile and other platforms among children aged 3-15 and their parents. | Children's Media Use and Attitudes 2019 - Technical Report (PDF, 190.9 KB) Children's Media Literacy Tracker 2019 - Aged 3-4 data tables (CSV) (CSV, 332.4 KB) Children's Media Literacy Tracker 2019 - Aged 3-4 data tables (PDF) (PDF, 4.0 MB) Children's Media Literacy Tracker 2019 - Aged 5-15 data tables (CSV) (CSV, 881.2 KB) Children's Media Literacy Tracker 2019 - Aged 5-15 data tables (PDF) (PDF, 10.3 MB) |
| Residential postal tracker Q3 2018 to Q2 2019 | 15 August 2019 | Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services. | Residential postal tracker Q3 2018 to Q2 2019 – data with code descriptions (CSV, 33.4 MB) Residential postal tracker Q3 2018 to Q2 2019 – data values (CSV, 18.6 MB) Residential postal tracker Q3 2018 to Q2 2019 – data tables (PDF, 26.6 MB) Residential postal tracker Q3 2018 to Q2 2019 –technical report (PDF, 209.6 KB) |
| Business postal tracker Q3 2018 to Q2 2019 | 15 August 2019 | Dataset of the postal tracking survey of UK SMEs conducted. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used and attitudes to postal services. | Business postal tracker Q3 2018 to Q2 2019 – data (CSV, 5.2 MB) Business postal tracker Q3 2018 to Q2 2019 – tables (PDF, 19.9 MB) Business postal tracker Q3 2018 to Q2 2019 – table of contents (PDF, 186.7 KB) Business postal tracker Q3 2018 to Q2 2019 – technical report (PDF, 241.2 KB) |
September
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Post volumes and revenues (within the Communications Market Report) | 16 September 2019 | Data showing total revenues and volumes for the UK addressed letter market. | Post volumes and revenues (within the Communications Market Report) |
Fixed broadband speeds (May 2019 data) | 18 September 2019 | Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. | UK home broadband performance, May 2019 – panellist data (CSV, 979.4 KB) |
| Nuisance calls tracker (Consumer issues survey) | 27 September 2019 | Data showing information on consumers' experience of nuisance calls. |
October
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Television and on-demand access services: Report for the first six months of 2019 | 30 October 2019 | Compliance with subtitling, audio description and signing quotas. | Television and on-demand programme services: Access services report – January to July 2019 |
| Switching tracker | 31 October 2019 | This is data from a survey monitoring consumer supplier switching in the communications market. Note: The data tables were reissued on 10 February 2020. The revised version corrects the data labels for North West and North East, which were mislabelled. For more information please contact market.research@ofcom.org.uk. | Switching Tracker Technical Report 2019 (PDF, 201.2 KB) Switching Tracker 2019 Data Tables (PDF, 3.5 MB) Switching Tracker 2019 Data File (CSV, 8.2 MB) |
| Telecommunications data revenues, volumes and market share update Q2 2019 | 31 October 2019 | Telecommunications data revenues, volumes and market share. | Telecommunications data revenues, volumes and market share update Q2 2019 (CSV, 108.5 KB) Telecommunications data revenues, volumes and market share update Q2 2019 (PDF, 475.0 KB) |
November
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Annual Monitoring Report – post volumes and revenues | 8 November 2019 | Data relating to letters and parcels. | Postal volumes and revenues - Annual report 2018-2019 (CSV, 4.6 KB) |
Fixed broadband speeds (August 2019 data) | 18 November 2019 | Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. | UK home broadband performance, August 2019 – (CSV, 912.9 KB) |
| Telecoms and pay-TV complaints Q2 2019 | 19 November 2019 | Data showing Ofcom complaint volumes per 100,000 subscribers. | |
| Pricing trends for communication services in the UK | 20 November 2019 | Data showing trends in the pricing of communications services. | Pricing trends for communication services in the UK (CSV, 270.1 KB) |
December
| Official statistics | Date published | Content | Data |
|---|---|---|---|
| Adults’ media literacy tracker 2019 | 18 December 2019 | Media literacy adult surveys: access, usage and understanding of internet, television, mobile and other platforms among the 16+ adult population of the UK. | Adults’ media literacy tracker 2019 (PDF, 9.0 MB) Adults’ media literacy tracker 2019 (XLSX, 692.2 KB) Adults’ media literacy tracker 2019 - Subset data tables (PDF, 1.2 MB) Adults’ media literacy tracker 2019 - Subset data tables (XLSX, 348.3 KB) |
European Broadband Scorecard 2019 | 20 December 2019 | Comparative international data on the coverage, take-up and use, price, speed and choice of broadband services. | International Broadband Scorecard 2019: Interactive data |