Our website - Ofcom

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day.

Internet-based services

As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone

Media use and attitudes

Ofcom wants to understand how adults and children in the UK use media.

Online safety

Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.

Phones and broadband

Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.

Post

Ofcom's job is to make sure there is a universal postal service.

Spectrum

You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.

TV, radio and on-demand

We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
Advice for businesses

How to make the most of communications services as a small business.

Advice for consumers

How to make the most of the services you use, and deal with problems.

Consultations and statements

Proposals we are consulting on and decisions we've made.

Enforcement

How we make sure companies follow our rules, to protect customers and promote competition.

Information for industry

Rules, guidance and other information for the industries we regulate.

Licence information

If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.

News and updates

Our latest news, features, views and information about our work.

Research, statistics and data

Evidence we gather to inform our work as a regulator.
Complaints
- Ofcom may be able to help you complain about or report issues relating to: phone, broadband and postal services; TV, radio and on-demand programmes; interference to wireless devices; or something you have seen on an online service, website or app.
- The types of complaint we deal with
- Get in touch by phone or post
Licences
- You need a licence from Ofcom if you’re looking to use certain radio equipment (like amateur or ships radio), or broadcast on TV or radio.
- Help with your spectrum licence
- Help with your broadcast licence

Cymraeg

Cookies policy

Published: 10 March 2023

Last updated: 13 June 2024

A cookie is small data file that is downloaded from a website on to your computer or mobile phone. It helps that website remember how you use the site but it doesn't contain any personal information and cannot be used to identify who you are.

Website feedback form

Published: 20 March 2024

Tell us about a broken link or another problem you've found with the Ofcom website.

Regulator archives

Published: 24 June 2010

Last updated: 27 April 2023

The material from our legacy regulators is now maintained by the National Archives. For current information, please look in the main body of the Ofcom site as these links are for historical information only.

Copyright and information re-use

Published: 11 November 2019

Last updated: 16 March 2023

The Re-use of Public Sector Information Regulations 2015 provide an entitlement to re-use information made available by public sector bodies. They are designed to allow the public to make use of that information, where appropriate.

Workday cookies policy

Published: 18 July 2022

Last updated: 16 March 2023

About this website

Published: 15 January 2014

Information about our website including cookies policy, terms of use and Accessibility

Terms of use

Published: 24 June 2010

All material either on Ofcom's website or provided by Ofcom in hard copy is owned by Ofcom or is licensed to Ofcom and is protected by copyright, trade marks, service marks, patents or other proprietary rights and laws. The Ofcom logo is a registered trademark.