Ofcom’s Three -Year Plan 2025-2028

Published: 28 March 2025

Ofcom’s mission is to make communications work for everyone. In the context of rapid innovation and change in our sectors, this plan sets how we will meet our ambitions over the next three years.

Ofcom's core legal duty is unchanged: to further the interests of citizens and consumers, where appropriate by promoting competition, and having regard amongst other things to encouraging investment, innovation and growth. We must serve citizens and consumers today and tomorrow – ensuring fairness and affordability now, and the investment that will maintain good services in future.

The communications world has changed, and our remit has grown. We interact, stay informed and entertained through an unprecedented choice of high-speed, high-quality networks and services which power the modern economy. With the benefits of change have come new risks across our remit, including online safety and cyber security.

This plan sets out how we will deliver across our priorities: Internet and post we can rely on; Media we trust and value; We live a safer life online; and Enabling wireless in the UK economy.

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