Accessibility statement for SPECTRAsc

About Ofcom Accessibility (About Ofcom)
Published: 22 September 2020
Last updated: 16 March 2023

This statement is for SPECTRAsc, Ofcom's online clearance tool for Transportable Earth Stations, it applies to all web pages starting with secure.ofcom.org.uk/SPECTRAsc.

This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate some of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Have a meaningful heading structure on most pages
  • Experience AA standards for 1.4.3 Contrast
  • Make a reasonable request for alternative formats, which Ofcom will consider
  • We’ve made the website text as simple as possible

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Empty form field labels on login controls
  • No hyperlink on AIS URL
  • Heading structure missing on help and FAQs page
  • Heading structure missing on login page
  • Poor focus indicator when using Internet Explorer
  • Low colour contrast on “breadcrumb trail”
  • Missing and empty form labels on Antenna Selection screen
  • Page titles are not unique, they do not describe their purpose
  • Date and time picker are not keyboard accessible
  • No skip repeated content links
  • PDFs are not accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the Digital team using the following form:

Contact the Digital Team

We’ll consider your request and get back to you in 21 days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us by phone

You can contact us via phone, post or make a complaint via our hub.  Contact details are available on our contact us page.

Whilst in lockdown we are unable to take text relay calls or take visits in person.

Technical information about this website’s accessibility

Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-accessible content listed below.

Non-accessible content

  • Empty form field labels on login controls so information about these controls will not be presented to the user.  This fails Success Criterion 3.3.2
  • No hyperlink on AIS URL so users cannot activate it with their mouse or keyboard. This fails Success Criterion 2.4.4
  • Heading structure missing on help and FAQs page. This fails Success Criterion 2.4.6
  • Heading structure missing on login page. This fails Success Criterion 2.4.6
  • Poor focus indicator when using Internet Explorer. This fails Success Criterion 2.4.7
  • Low colour contrast on “breadcrumb trail”. This fails Success Criterion 1.4.3
  • Missing and empty form labels on Antenna Selection screen. This fails Success Criterion 3.3.2
  • Page titles are not unique, they do not describe their purpose. This fails Success Criterion 2.4.2

The above content is in development and we aim to fix it by January 2021.

Disproportionate burden

The following use a third-party application:

  • Frequency box is not resized when using browser zoom. This fails Success Criterion 1.4.10
  • Date and time picker are not keyboard accessible.  This failed Success Criterion 2.1.1
  • PDFs presented after a clearance is submitted are not accessible. This fails Success Criterion 1.1.1

The following requires high development effort.  There are no more than 5 links to skip on each page before reaching the main content.

  • No skip repeated content links. This fails Success Criterion 2.4.1

We’ve assessed the cost of fixing these issues and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 21st September 2020.

This website was last tested in September 2020. The test was carried out by Ofcom and the following tools were used:

  • JAWS
  • NVDA
  • WAVE Evaluation Tool
  • headingsMap
  • ARC toolkit
  • Accessibility Insights for Web
  • WCAG Color Contrast Checker
  • Zoom Text Only
  • Read Aloud
  • Narrator
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