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Contacting Ofcom

Head Office

If you want to write to Ofcom, our head office is:

Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

If you want to complain to Ofcom please call us on 020 7981 3040 or 0300 123 3333.

Switchboard: 020 7981 3000 or 0300 123 3000
Fax: 020 7981 3333
Textphone: 020 7981 3043 or 0300 123 2024 - Please note that these numbers only work with special equipment used by people who are deaf or hard of hearing.

If you need local directions to get to our office please view our online map.

Ofcom Advisory Team

If you have a complaint about a Telecommunications, Broadcast or general issue please call 020 7981 3040, 0300 123 3333 or if you want to complain in Welsh, 020 7981 3042. Alternatively, visit the complaints area of our website. If you want to ask for advice about a Telecommunications, Broadcast or general query please call us on 020 7981 3040 or 0300 123 3333 or use the Advice for consumers area of the website.

If you want to contact a member of the Senior Management Group directly, please see the contact list with direct email addresses.

Licensing enquiries

If you have a licensing enquiry please contact the Ofcom Licensing Centre on 020 7981 3131 or 0300 123 1000 or visit the licensing area of our website.

Numbering applications

If you are a Communications Provider wishing to apply for an allocation of telephone numbers, please contact the Ofcom Numbering Team via our Switchboard on 020 7981 3000 or 0300 123 3000. You can also find general numbering information and a contact e-mail address at: www.ofcom.org.uk/telecoms/ioi/numbers/.

The Ofcom Online Licensing Service

The online system covers Ship's Radio and Amateur Radio licences. Over the next few months it will be expanded to cover many other types of licence that fall within Ofcom’s area of responsibility. For help with the service contact our specialist support team.